Privacy Policy – Black Friar Games

1. Who We Are

Black Friar Games is a UK-based business designing and selling digital 3D printable files for tabletop games. Our website address is: https://blackfriargames.com.

2. What Information We Collect

We may collect and store the following personal information when you use our website:

Name and email address — when you sign up for a newsletter, create an account, or place an order
Billing details — collected at checkout for order fulfilment (even for digital products)
IP address and device/browser data — collected through cookies and analytics
Order history and preferences — for download access and customer support

We do not collect or store any payment card information directly. All payments are processed securely by third-party providers such as Stripe or PayPal.

3. How We Use Your Information

We use your information to:

Process your orders and deliver digital downloads
Create and manage your customer account
Send transactional emails (e.g. order confirmations, download links)
Send email newsletters if you have opted in
Improve our website and understand customer preferences

4. Email Marketing

We use MailerLite to manage email communications. You will only receive marketing emails if you have explicitly opted in. You can unsubscribe at any time via the link in any of our emails.

5. Cookies

Our site uses cookies to:

Enable core website functions (like shopping cart and account login)
Track traffic and usage with analytics tools
Remember user preferences

You can disable cookies in your browser settings, but this may affect your experience on the site.

6. Who We Share Data With

We do not sell your personal data. Your information may be shared with trusted third parties only where necessary, including:

Payment processors (e.g. Stripe, PayPal)
Email service provider (MailerLite)
Web hosting and analytics providers

These services are GDPR-compliant or meet equivalent data protection standards.

7. How We Store and Protect Your Data

Your data is stored on secure servers managed by our hosting provider and MailerLite. We take reasonable technical and organisational steps to protect your data from unauthorised access, alteration, or loss.

We retain your personal data only as long as necessary to fulfil your order or comply with legal obligations (e.g. recordkeeping).

8. Your Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent to receive marketing emails
Object to certain types of data processing
File a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact:
privacy@blackfriargames.com

9. Spam Protection and Security (Google reCAPTCHA)

To protect our website infrastructure from automated spam, brute-force attacks, and malicious bot activity, we utilize Google reCAPTCHA v3, provided by Google LLC (“Google”).

Data Collection and Processing

When you interact with our website, reCAPTCHA operates in the background to evaluate whether you are a human or an automated bot. To make this determination, the service collects and analyzes specific hardware and software data, which includes:

Your IP address.
Referral URLs and navigation paths.
Operating system, device, and browser configuration parameters.
Mouse movements, scrolling behavior, and keystroke dynamics.
Information regarding cookies previously set by Google.

Purpose and Legal Basis

We process this data strictly for security purposes and to ensure the operational integrity of our platform. Under the UK General Data Protection Regulation (UK GDPR), our primary legal basis for this processing is our legitimate interest in safeguarding our website, customers, and business operations from cyber threats. The deployment of the associated _grecaptcha tracking cookie is executed only after obtaining your explicit consent via our cookie management platform.

International Data Transfers

The data collected by reCAPTCHA is transmitted to and stored by Google on servers located in the United States. This international data transfer is safeguarded by Standard Contractual Clauses (SCCs) recognized by the UK Information Commissioner’s Office (ICO), ensuring your data receives an adequate and legally compliant level of protection.

Your Rights and Opt-Out Options

You maintain the right to withdraw your consent for reCAPTCHA tracking at any time by updating your preferences in our cookie consent manager. Please note that disabling this service may restrict your ability to submit forms, complete checkouts, or interact with secured elements of our website. For more comprehensive information on how Google handles your data, please review the Google Privacy Policy and Google Terms of Service.

10. Contact Us

If you have any questions about this Privacy Policy, contact:

Black Friar Games
Email: privacy@blackfriargames.com
Website: https://blackfriargames.com