1. Who We Are

Black Friar Games is a UK-based business designing and selling digital 3D printable files for tabletop games. Our website address is: https://blackfriargames.com.

2. What Information We Collect

We may collect and store the following personal information when you use our website:

• Name and email address — when you sign up for a newsletter, create an account, or place an order

• Billing details — collected at checkout for order fulfilment (even for digital products)

• IP address and device/browser data — collected through cookies and analytics

• Order history and preferences — for download access and customer support

We do not collect or store any payment card information directly. All payments are processed securely by third-party providers such as Stripe or PayPal.

3. How We Use Your Information

We use your information to:

• Process your orders and deliver digital downloads

• Create and manage your customer account

• Send transactional emails (e.g. order confirmations, download links)

• Send email newsletters if you have opted in

• Improve our website and understand customer preferences

4. Email Marketing

We use MailerLite to manage email communications. You will only receive marketing emails if you have explicitly opted in. You can unsubscribe at any time via the link in any of our emails.

5. Cookies

Our site uses cookies to:

• Enable core website functions (like shopping cart and account login)

• Track traffic and usage with analytics tools

• Remember user preferences

You can disable cookies in your browser settings, but this may affect your experience on the site.

6. Who We Share Data With

We do not sell your personal data. Your information may be shared with trusted third parties only where necessary, including:

• Payment processors (e.g. Stripe, PayPal)

• Email service provider (MailerLite)

• Web hosting and analytics providers

These services are GDPR-compliant or meet equivalent data protection standards.

7. How We Store and Protect Your Data

Your data is stored on secure servers managed by our hosting provider and MailerLite. We take reasonable technical and organisational steps to protect your data from unauthorised access, alteration, or loss.

We retain your personal data only as long as necessary to fulfil your order or comply with legal obligations (e.g. recordkeeping).

8. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent to receive marketing emails

• Object to certain types of data processing

• File a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact:
privacy@blackfriargames.com

9. Contact Us

If you have any questions about this Privacy Policy, contact:

Black Friar Games
Email: privacy@blackfriargames.com
Website: https://blackfriargames.com